1. Introduction

Welcome to Holy Rock Travel LLC ("Company," "we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request travel services, book tours, submit inquiries, or otherwise interact with us.

By using our website and services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Full name
• Email address
• Mailing address
• Date of birth
• Passport information (when required for travel arrangements)
• Emergency contact information
• Travel preferences
• Payment and billing information

Non-Personal Information

We may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Website usage data
• Cookies and analytics information

3. How We Use Your Information

We use your information to:

• Process tour and travel bookings
• Arrange flights, hotels, transportation, and other travel services
• Communicate regarding reservations and itinerary updates
• Respond to inquiries and customer support requests
• Send promotional materials and newsletters (where permitted by law and with your consent when required)
• Improve our website and services
• Comply with legal obligations
• Prevent fraud, unauthorized activity, and security incidents

4. Sharing of Information

Travel Service Providers

We may share your information with travel-related service providers, including:

• Airlines
• Hotels
• Transportation companies
• Tour operators
• Travel insurance providers
• Government authorities or immigration agencies when required for travel documentation or legal compliance

Legal Requirements

We may disclose your information when required by law, regulation, court order, legal process, or governmental request.

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, customer information may be transferred as part of the transaction.

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Analyze website traffic
• Remember user preferences
• Enhance user experience

You may disable cookies through your browser settings; however, certain website features may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary:

• To provide travel services
• To comply with legal, regulatory, tax, and accounting obligations
• To resolve disputes
• To enforce our agreements and policies

8. Your Rights

Depending on your location and applicable law, you may have the right to:

• Access your personal information
• Request corrections to inaccurate information
• Request deletion of your personal information
• Withdraw consent where processing is based on consent
• Object to or restrict certain processing activities

To exercise any of these rights, please contact us using the information provided below.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those websites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children without appropriate parental or guardian consent.

If we become aware that we have collected personal information from a child in violation of applicable law, we will take reasonable steps to delete such information.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will become effective upon posting the revised Privacy Policy on our website. The "Last Updated" date at the top of this Policy will indicate when revisions were made.

12. Contact Information

For questions regarding this Privacy Policy or our privacy practices, please contact us at the email listed above.